USER GUIDE FOR THE DIGITAL CONCIERGE
Some languages may still require refinement, and we are happy to further optimize any language you prefer.
Demo Beach Resort
The digital concierge operates 24/7 and has been trained exclusively with the hotel’s official information, providing fast, accurate, and up-to-date answers regarding your stay.
1. What it can assist you with
Hotel Facilities & Services
All information about breakfast, restaurant, spa, pool, gym, Wi-Fi, parking, housekeeping, kids club, business center, etc.
Beach & Neighborhood
Distance to the beach, organization, water conditions, safety, what’s around the hotel, transportation, and points of interest.
Room Information
All available room types, what each one includes, capacity, and amenities.
Indicative Monthly Rates
Information about prices per period and room type.
Practical Information
Daily cleaning, towels, amenities, eco-program, children’s services, luggage, etc.
2. How to use it
You can write naturally, just as you would speak to the staff.
– Accepts any language
– Understands Greeklish
– You can ask simply and directly
– Automatically adapts to your language
3. What questions you can ask
ROOMS
“What does the Standard Double Room include?”
“Which rooms have sea view?”
“How many people does the Family Suite accommodate?”
PRICES
“How much does it cost in August?”
“Is there a price for April 2026?”
FOOD & BREAKFAST
“What time is breakfast served?”
“Do you have vegan options?”
“Can I have breakfast in my room?”
HOUSEKEEPING
“Is the room cleaned?”
“Is there an eco linen-change program?”
BEACH & AREA
“How long is the walk to the beach?”
“Is it safe for children?”
“What is nearby for food or walking?”
FACILITIES & ACTIVITIES
“Do you offer spa and massages?”
“Is the gym open 24/7?”
“Are there activities for children?”
TRANSPORTATION
“How long is it from the airport?”
“Where is the nearest metro?”
“Can you call a taxi?”
4. What is not covered
It does not provide information unrelated to the stay or the hotel.
It does not answer topics that are not included in the official material it has been trained on.
5. Tips for better use
Write dates clearly (e.g. 12/6–15/6 for 2 guests)
Ask for comparisons (e.g. Standard vs Superior Sea View)
Ask for suggestions (e.g. recommended options for families with children)
